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Lifeline
Fort Wayne, IN | Full Time
$53k-66k (estimate)
0 Months Ago
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Castle Healthcare
Fort Wayne, IN | Full Time
$53k-66k (estimate)
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Fort Wayne, IN | Full Time
$46k-65k (estimate)
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Cross River Therapy
Fort Wayne, IN | Part Time
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Life Care Center of Fort Wayne
Fort Wayne, IN | Full Time
$30k-36k (estimate)
0 Months Ago
Massage Envy
Massage Envy
Fort Wayne, IN | Other
$48k-61k (estimate)
2 Months Ago
Dick's Sporting Goods, Inc.
Dick's Sporting Goods, Inc.
Fort Wayne, IN | Part Time
$26k-33k (estimate)
1 Week Ago
Life Care Center of Fort Wayne
Fort Wayne, IN | Full Time
$54k-66k (estimate)
1 Month Ago
Ruoff Mortgage Company Inc
Fort Wayne, IN | Full Time
$81k-102k (estimate)
1 Month Ago
Parkview Health
Fort Wayne, IN | Part Time
$33k-42k (estimate)
2 Months Ago
Support Specialist
Lifeline Fort Wayne, IN
$53k-66k (estimate)
Full Time | Social & Legal Services 0 Months Ago
Save

Lifeline is Hiring a Support Specialist Near Fort Wayne, IN

• Process client referrals received from the State and screen them for accuracy.
• Monitor assigned inbox where referrals and other paperwork and requests is received.
• Transfer data from electronic formats into company’s database system and update existing data.
• Adhere to privacy laws and uphold dignity of all clients, guests, and co-workers.
• Audit client paperwork according to state-required specifications.
• Request, receive, and file missing paperwork to insure complete file information.
• Provide phone support to service providers, clients, and field staff.
• Clearly communicate detailed information to multiple people.
• Upload and file information in the correct files per Lifeline standards.
• Monitor incoming paperwork and print/upload/file as needed.
• Assign field workers to cases.
• Request billing units to ensure continuation of services.
• Audit and close cases in database.
• Maintain strict confidentiality at all times to protect clients' privacy.
• Promote the mission, vision, and values of Lifeline.
• Respect, support and integrate the company’s Tenets of Culture

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$53k-66k (estimate)

POST DATE

04/25/2023

EXPIRATION DATE

05/28/2024

HEADQUARTERS

LAUREL, MD

SIZE

<25

FOUNDED

2002

REVENUE

<$5M

INDUSTRY

Social & Legal Services

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The job skills required for Support Specialist include Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Support Specialist positions, which can be used as a reference in future career path planning. As a Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist. You can explore the career advancement for a Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Support Specialist job description and responsibilities

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

03/23/2022: Greensboro, NC

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

01/23/2022: Florence, SC

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/03/2022: Hopkinsville, KY

The specialists work along with the staff members to supervise the assigned projects by an organization.

03/01/2022: Sarasota, FL

The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.

01/23/2022: Pueblo, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Specialist jobs

Experience as a Customer Support Specialist or similar CS role.

04/04/2022: Philadelphia, PA

Proven work experience as a Sales support specialist or Sales support associate.

04/18/2022: Galveston, TX

Tech support specialists need good communications skills.

01/23/2022: Milwaukee, WI

Gain experience with operating systems.

02/19/2022: Grand Rapids, MI

Learn Relevant Tech Skills and Gain Experience.

03/04/2022: Petersburg, VA

Step 3: View the best colleges and universities for Support Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College